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  • Rule, Colin, author.
     
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  • Online dispute resolution -- United States.
     
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  • Consumer protection -- Law and legislation -- United States.
     
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  •  The new handshake : ...
     
     
     
     MARC Display
    The new handshake : Online dispute resolution and the future of consumer protection / Colin Rule and Amy J. Schmitz.
    by Rule, Colin, author.
    Chicago : American Bar Association, 2017.
    Subjects
  • Online dispute resolution -- United States.
  •  
  • Consumer protection -- Law and legislation -- United States.
  • Description: 
    xiii, 153 pages 23 cm
    Contents: 
    Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design: newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next -- Conclusion.
    cd rom: 
    Rule, Colin, author. Online dispute resolution and the future of consumer protection Chicago : American Bar Association, 2017 (DLC) 2016057621
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    CollectionCall No.Status 
    Reading RoomKF9084 .R85 2017Available for useRequest Copy
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